Jove Adventure Terms

1. Booking and Payment

• —A non-refundable deposit secures your place on a trip. The deposit amount is stated on each individual trip page.
• —The remaining balance is due no later than 60 days before the trip departure date. We will contact you with a payment link.
• —If the balance is not paid by the due date, your place may be released to the waiting list without a refund of your deposit.
• —All prices are in GBP and include VAT where applicable.

2. Cancellation by You

• —You may cancel your booking by written notice to us at any time.
• —Your deposit is non-refundable in all circumstances, regardless of when you cancel.
• —If notice is received at least 60 days before the trip start date, your balance will not be charged (or will be refunded in full if it has already been collected).
• —If notice is received fewer than 60 days before the trip start date, no refund is due on any amount paid, including the balance.
• —If you fail to attend all or part of a trip without providing notice, no refund or credit will be issued.

We strongly recommend you take out comprehensive travel insurance that covers trip cancellation.

3. Cancellation or Alteration by Jove Club

• —We reserve the right to cancel a trip due to insufficient numbers, severe weather, safety concerns, or circumstances beyond our control. In this case, you will receive a full refund of all money paid to us.
• —We reserve the right to alter itineraries, routes, or accommodation where necessary for safety or operational reasons. Where a significant change is made before departure, we will offer you the option to transfer or cancel with a full refund.
• —We are not liable for any consequential losses arising from cancellation (e.g. travel costs, accommodation booked independently).

4. Transfers

• —You may transfer your booking to another person with our agreement, provided they meet the physical requirements for the trip.
• —You may request to transfer to a different trip date, subject to availability. This is at our discretion and may be subject to a price difference.

5. Health, Fitness and Safety

• —You are responsible for ensuring you are physically and medically fit to participate in your chosen trip. Trip pages include difficulty ratings and fitness requirements — please read them carefully.
• —You must disclose any medical conditions, injuries, or health issues relevant to the activity at the time of booking. Failure to do so may result in you being excluded from the trip without refund.
• —Our guides and instructors have the authority to make safety decisions in the field, including turning back a group or individual. Their decisions are final.
• —You must follow all instructions from guides. Anyone who behaves in a way that endangers themselves or others may be removed from the trip without refund.

6. Insurance

• —We strongly recommend that all participants take out comprehensive travel and activity insurance that covers mountain rescue, medical evacuation, and trip cancellation before booking.
• —For international trips, appropriate travel insurance covering the activities involved is mandatory. We may ask for proof of insurance before departure.

7. What's Included and Excluded

What is included varies by trip and is clearly stated on each trip page. As a general rule:

8. Photography and Media

Photos and videos may be taken during trips for use in Jove Club marketing materials and social media. If you do not wish to appear in any published images, please let us know before the trip begins. We will always respect this request.

9. Questions

If you have any questions about these terms or your booking, contact us at hello@thejoveclub.com before completing your booking.